Novaire Digital / Nightcap / Delete account

Delete your Nightcap account and data

This page explains how to delete your Nightcap account and the data that goes with it, with or without the app. Nightcap is made by Benjamin Jacquet, trading as Novaire Digital (ABN 24 349 309 268).

An account is optional. If you never signed in, there is no account to delete: your log lives only on your phone and uninstalling Nightcap deletes it. You can also erase it in the app with Profile > Erase data on this phone.

To keep your account and delete only some of your data, see Delete some data without deleting your account.

Delete in the app

  1. Open Nightcap and go to the Profile tab.
  2. Under Data and privacy, tap Delete account.
  3. Type DELETE and tap Delete my account.

Nightcap deletes your account and its data from our servers first. Only once our server confirms does it erase the copy on your phone. If the deletion cannot finish, for example because you are offline, the app tells you and keeps the copy on your phone so you can try again. Deleting cannot be undone.

Subscriptions are separate. Deleting your account does not cancel a Nightcap Premium subscription. Cancel it yourself in Google Play (Payments and subscriptions · Subscriptions) or the App Store (Settings · your name · Subscriptions).

Delete without the app

Email support@novairedigital.com from the email address your Nightcap account uses, with the subject "Delete my Nightcap account". If you signed in with Apple or Google, write from the email address of that Apple or Google account. We delete your account and everything listed under "What is deleted" within 30 days and email you when it is done.

Not sure which address your account uses, for example because you signed in with Apple and chose to hide your email? Write to us anyway and tell us how you signed in. We will help you find your account.

What is deleted

All at once, in one step on our servers:

  • Your account and sign-in record: your email address or your Apple or Google account identifier.
  • Everything synced from your phone: your drink log, water, check-ins, notes for the morning, custom drinks and body profile.
  • Crews you own, for everyone in them, with their challenges and live sessions.
  • Your place in other crews: your membership, the figures your crew could see, your challenge progress, any live session or challenge you started and any estimate you were sharing.
  • Blocks and reports that involve you, your notification tokens, your usage counters and your Premium status on our server.
  • When you delete in the app, the copy on that phone, including your date of birth and trusted contacts (these never leave your phone).

What is kept, and for how long

  • AI spending records: each request to our AI leaves a record of its kind, size and cost, never what was sent. Deleting your account removes your account identifier from these records straight away. They are kept for 90 days, then merged into daily totals.
  • OpenAI:words or photos you sent to our AI can stay in OpenAI's abuse-monitoring logs for up to 30 days. OpenAI does not use them to train its models.
  • Analytics and crash reports: these are not linked to your account and never contain what you drank. Analytics events (only if you switched analytics on) stay with PostHog and crash reports with Sentry, both in the EU, under their retention settings.
  • Purchase records: Apple, Google and RevenueCat keep records of purchases under their own policies, including for tax.
  • Encrypted backups:deleted data can remain in our hosting provider's encrypted backups until those backups expire on their normal cycle.
  • A copy still on a phone:deleting by email removes nothing from a phone. If Nightcap is still installed on one, uninstall it to delete that copy. Your phone's own backup (iCloud or Google) may also hold a copy, under your backup settings.

Delete some data without deleting your account

You can remove some of your data and keep your Nightcap account:

  • A drink: tap it on the Today or Tonight tab, or in Record, to change it or to tap Delete. If your log syncs, a deleted drink is removed from our servers within 30 days.
  • Your estimate in a live session:on the session's screen, switch off Share my live estimate. Your shared estimate is deleted from our servers straight away.
  • A crew: open it and tap Leave crew. Your membership is removed straight away. If you own the crew, it passes to the member who has been in it longest, or it is deleted if you were its last member.
  • Anything else, by email: water entries, check-ins and notes cannot be deleted one at a time in the app, and there is no switch that removes your synced copy while keeping your account. Email support@novairedigital.com from the email address your account uses and say which data you want deleted. We answer within 30 days.

To stop sending more, go to Profile > Data and privacy: tap AI help and choose No, don't use the AI so nothing more goes to our AI provider, and switch off Share usage statsto stop analytics. What was already sent is covered under "What is kept, and for how long" above.

For the full detail of what Nightcap collects and how long it is kept, see the Nightcap Privacy Policy.

Contact

Developer: Benjamin Jacquet, trading as Novaire Digital
ABN: 24 349 309 268
Email: support@novairedigital.com